Frequently Asked Questions

How long is the pop-up shop open?

The pop-up swag shop is open for the weeks listed on first page. If you do not place your order by this date, you will not be able to place an order for merchandise.

What happens after I place my order?

We will be collecting all orders before placing a bulk order with the factory. Once the pop-up shop closes on Sept. 29th, we will produce and ship your items directly to the address you provided during check out.

How long does it take for my order to ship?

Orders typically are received 4 to 6 weeks after the pop-up shop closes.

What if I order apparel and it does not fit, can I return it?

Unfortunately, no. These items are made to order so please check the sizing guide in the swag store before placing your order.

Any other questions?

Email your dedicated team at seattleacademylogowear@imagesourceteam.com for additional help.